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    Delivery


    We aim to dispatch all orders within 2 days, and have two shipping options:

     

    Standard shipping: Items are dispatched via Royal Mail's 1st Class Shipping service and usually arrive within 4-10 working days. (It's usually closer to 4, however in these uncertain times, we do ask you to allow 10 working days for your order to arrive). If you need your items for an upcoming special occasion we recommend using Express Shipping (see below) for a guaranteed speedy delivery.

     

    Express shipping: Items are dispatched via Royal Mail's Express service for delivery within 1-2 business days.

     

    Once your item has been dispatched to Royal Mail you will receive an automated email from our website notifying you that your order is on its way. Sometimes these emails are filtered by well-meaning email accounts into junk folders, so it's worth checking there to see if you've missed any emails from us. 


     

    Occasionally events outside of our control affect processing/shipping/delivery times. In this case we will keep you informed via email. 



    International Deliveries - deliveries outside of the UK may be subject to unknown delays within the recipient country's postal system, and as such our guide for international shipping is 7 - 35 days (with most orders arriving closer to the 7 day mark). 

    Packaging

    All of our products arrive gift wrapped. There are slight differences in their presentation depending on the type of product ordered, but you can rest assured it will arrive in style. You also have the option of adding a free Gift Message when you checkout - which we'll include in a decorative envelope.